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RELATIONSHIP ECONOMY
The economic system in which Relationship
Capital influences the production, distribution, exchange, and
consumption of goods and services.
RELATIONSHIP CAPITAL
A measurement assigned to individual and
organizational entities based on the relationship interactions between
them, and the interactions they have internally.
SEAMLESS CONNECTIVITY
The environment in which all Relationship
Capital interactions¾other
than those that absolutely require human labor¾are
fully automated regardless of the devices or software in use.
EARLY ADOPTERS
Companies that are collaborating in RNIA to deliver the
products and services needed for widespread adoption of Relationship
Capital.
CBOK
The RNIA Common Body of Knowledge that serves as the basis
for Relationship Capital standards, and that enables certification. |
INTRODUCTION
We are updating this site continually based on member input.
Relevant material
has alpha and numerical identifiers to make it easer for members to suggest changes. If you have questions or comments related to any material
shown,
please contact our
Financial Services Group Leader.
GROUP CHARTER
The Financial Services Group
identifies, defines and evaluates the critical issues that can be
addressed by
Relationship Capital in the Financial Services Industry.
TOPICS
The Financial Services Group covers the topics shown below. Our group is actively discussing them and collecting questions and
answers to help RNIA members better understand each topic. To learn more,
please click on the Q&A picture above.
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Identify the benefits of Relationship Capital. "I want to understand how RC
can help the Financial Services Industry."
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Utilizing Relationship Capital.
"I want to know how industry stakeholders can apply RC in specific
cases."
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Pursuing common goals. "I want to understand how the industry can
collaborate to boost RC industry-wide."
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Helping companies find the right partners. "I want industry
stakeholders to find each other and collaborate closely to earn Relationship Capital."
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Product loyalty. “I
want to utilize RC in my products to build customer loyalty."
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Industry initiatives. "I want to identify specific areas that can be
addressed by RC and enable industry stakeholders to collaborate in RNIA
to resolve them."
CBOK REFERENCE
Please see the areas of CBOK that apply to
our group.
READING MATERIAL
Please see our group's Reading Material.
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