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RC... JARGON FREE...
Like any measurement system, Relationship Capital has its share of
technical terms. This page removes all the jargon (except for "RC".)
RC means Relationship Capital. It's a
measurement assigned to individual and organizational entities based on
the relationship interactions between them, and the interactions they have
internally.
RC measures interactions between people, places and things. In effect, RC
keeps score of the "good behavior" of anything in relationship to anything else.
RC uses three interaction types.
Commitment, perception and reflection.
RC measures commitments made
by people, places and things. A commitment is a promise to do something,
complete a task or follow a rule. Keep commitments, earn RC. Break
commitments; lose RC. It's that simple.
RC measures perceptions that
people have of other people, and of places and
things. You earn RC if someone likes you, your product or your business.
RC measures reflection. If you're connected to great people,
their RC reflects on you; if
you work for a great company and sell a great product, your company's and
product's RC also reflects on you.
RC uses points to
keep score. You earn points by keeping commitments
and by gathering positive perceptions, and you're credited with points as a result of
reflection.
RC keeps points in accounts.
Every person, place and thing gets an ultra-secure account. Holders can show or
hide as much detail as they like, to whoever they want.
RC is structured like a game.
The rules are simple, and it's fun for young people who want bragging
rights to the most points. For businesses, RC adds a game-like dimension
to the pursuit of excellence.
RC is a learning system.
Built-in learning lets you select optimum commitments for
every situation, and helps you improve people's perceptions of you, your
company and your products. Plus, you learn how to earn the most RC in
everything you do.
RC connects everybody and
everything. You can't measure the relationships between every person,
place and thing unless they are all on the same page information-wise. RC
introduces an infrastructure of hardware and software that creates
seamless connectivity.
RC gives companies a new measure of
success.
It helps demonstrate the value of
the relationships that are rapidly transforming their businesses. Not just
between people, but also between business units, jobs, products and assets.
RC means excellence. By
rewarding the good behavior of people and businesses, RC gives everyone a
reason to strive to be the best with every action taken. It's a chance to
show how great you, your company, and your products truly are.
RC is on its way. Our members are collaborating in RNIA to deliver a complete ecosystem so that
everyone, everywhere can begin earning RC.
For
more information about RNIA, please write us at
members@RNIA.org.
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